LONCH.
English
Let's talk

CRM implementation and integration

Already have a CRM, but still collect enquiries by hand? We set up pipelines and tasks, connect your website, phone system and business tools, and help the team start using it.

Discuss your requirements
Before we startScope and budget
After launch30 days of support

CRM for everyday team workflows

We first identify where enquiries arrive, who handles them and what information each stage needs. We configure pipelines, fields, permissions, tasks and notifications. Integration planning includes API availability and data exchange rules; migration includes field mapping and validation samples. Before the switch, we test everyday workflows with your team.

Configured to your processes

Pipelines, fields, mandatory stages and automated tasks — matched to how your team actually sells.

Clean data migration

We review the old database and agree field mappings and duplicate rules. We run a test migration before the switch.

End-to-end integrations

We connect CRM to website forms, phone systems and the services you need. Before starting, we check which data each system can share.

A team that actually uses the CRM

Role-based training, guides and post-launch support — so the system does not end up as just another unused app.

What the work includes

This is what the work can include. We will decide what your project needs together and agree the scope before starting.

Requirements and prototype

  • Workflows and constraints
  • First-release functionality
  • Key screen prototypes

UX/UI design

  • Interface structure
  • Responsive layouts
  • States, errors and guidance

Development and integrations

  • Pipelines, fields and permissions
  • Data exchange setup
  • Migration and team training

Testing and launch

  • Testing agreed workflows
  • Access and documentation
  • Post-launch support

How we work

You see the work at each stage and can ask questions. Your technical lead helps with decisions, and the weekly update shows what is done and what comes next.

01

Sales process audit

We trace an enquiry from first contact to payment and find where leads and managers' time get lost.

02

CRM configuration

We set up pipelines, fields, roles, permissions and automation scenarios: tasks, reminders, lead distribution.

03

Integrations

We connect telephony, your website, messengers, email and accounting so data flows into the CRM automatically.

04

Data migration

We clean and migrate contacts, companies and deals from previous systems while preserving the full history.

05

Training and follow-up

We train managers and team leads, hand over guides and support the team through the first weeks of work.

A project from our portfolio

Explore the design, pages and details of a LONCH project.

Before you start

Cost, preparation and project support.

Can you work with our existing CRM?

We first check the platform, plan, APIs and permissions. Then we identify supported integrations, configuration options and any additional modules needed.

How will the team start using the CRM?

We agree deal-management rules, walk through workflows for each role and prepare instructions. After launch, we address questions from real use.

What determines the development cost?

The cost depends on workflows, design complexity, integrations, data migration and available materials. After clarifying the brief, we define the scope and estimate. The budget is agreed before development starts.

How is the launch timeline agreed?

We review the scope, external dependencies and content readiness before agreeing milestones. If you need an earlier release, we define which functions belong in the first version.

What happens after launch?

We provide 30 days of support after release and help with launch issues and team questions. Further features and product development are planned separately.

Let’s get your CRM working for the team.

Tell us which system you use and what gets in the way. We will review the setup and suggest the next steps.

Discuss a project